Crisis WorkerFT Deputy Clerk III Real Estate Administrator
Crisis Worker - Full Time Franklin County seeks a Full Time Crisis Worker position (grant funded), Monday-Friday 12 midnight to 8 AM in the Family Resource Center.
Duties: Oversee safety & security of the shelter, perform emergency intakes, & be the emergency contact for the (FRC) shelter residents & other persons or agencies during work hours. High School or equivalent required. Computer, record keeping & office skills preferred. Annual Salary $22,494.00 (Depends on Qualification and Experience) with excellent Full Time Benefits. Weekly reviews, OUF.
Performs emergency intakes, on-call for hotline coverage including crisis intakes and oversees the safety and security of the shelter program clients for the Family Resource Center during work hours.
The Crisis Worker is responsible to the Director of the Department of Family Resources or his/her designee.
- Monitors the building for client safety by checking external doors and windows; watching the monitors and answering the door through use of the intercom to maintain a safe environment
- Answers hotline; which includes LAP calls
- Performs on-call on a rotating basis for crisis eligibility assessments of potential intakes;
- Maintains a daily log;
- Cleanliness upkeep of the office area;
- Assist in the preparation of public awareness and training materials;
- Maintain and update shelter program resource books of available jobs, housing and area child care;
- Enter Vadata information onto the proper forms and submit in a timely fashion;
- Crisis intervention for presenting or potential clients;
- Assist shelter program clients with needed supplies;
- Preparation of welcome bags;
- Itemization of donations accepted in need of tax receipts;
- Information and Referral assistance to callers;
- Other duties as may be assigned.
Essential Knowledge, Skills and Abilities
Basic knowledge of the dynamics of family violence; basic skills for interacting with individuals in crisis situations and with the general public; knowledge of community resources; basic computer skills; ability to: assist in crisis eligibility assessment of potential intakes, maintain a daily log; ability to handle confidential information; self motivated and able to work with minimum supervision; ability to interpret and apply agency policies and procedures; ability to utilize office software and email.
Training, Education and Experience
Any combination of education and experience equivalent to graduation from high school. Possess a basic knowledge of the dynamics of family violence. Knowledge of local community resources desirable.
Special Requirements and Related Obligations
Must be available to work rotating shift with varying hours, including but not limited to evenings, nights and weekends. The successful applicant will possess and maintain a valid Virginia Motor Vehicle Operator’s License. Note: Applicant must have and maintain a driving record acceptable to Franklin County and its insurance carrier(s). The understanding that this position is grant funded and future employment is subject to grant monies awarded.
Includes sitting for extended periods of time; heavy lifting of 20 pounds or more at times; ability to accend and decend several steps several times a shift.
The main work environment will be in an office setting.
Americans with Disabilities Act compliance
Franklin County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Franklin County will provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with the employer.
This description provides information regarding the essential functions of the designated job, and the general nature and level of work associated with the job. It should not be interpreted to describe all the duties whose performance may be required of such employees or be used to limit the nature and extent of assignments such an individual may be given.