Rocky Mount , VA

Administrative Assistant II Full Time

Rocky Mount, VA Full-time
Posted on December 7, 2018

Administrative Assistant II Full Time

Franklin County is currently accepting applications for the position of Administrative Assistant II County Administrator's Office. 

Starting salary: $27,844 depends on qualifications/experience.

General Definition

Performs a variety of analytical and administrative duties in support of the County Administrator’s Office; including communications, conducting research, operation reviews, preparation of reports, special projects and programs; Incumbent will also handle a variety of clerical and reception duties.

Organizational Relationship

 Work is performed under the regular and general supervision of the County Administrator or Designee.

Typical Tasks

  • Acts as a liaison between the office and other departments on routine administrative matters;
  • Answers telephones, handles calls, routes to appropriate individual or takes messages.  Ensures customers, vendors and employees are handled in a professional and courteous manner;
  • Performs accounts payable and receivable utilizing County finance programs, as required;
  • Serves as confidential support to County Administrator’s Office in all functional areas;
  • Prepares memos, letters and reports and composes such items as needed;
  • Manages workflow independently in the office including correspondence, complaint issue tracker system, Board and other public communications, etc.
  • Investigates inquiries, policy issues or complaints and prepares reports for proper action;
  • Manages calendars for the County Administrator’s office, including capital project schedules, appointments and completion of tasks, meetings, etc.;
  • Conducts research and analysis of operational items, including but not limited to data collection, financial & legislative analysis, and procedural review;
  • Assists in the preparation of comprehensive reports and presentations for boards and public meetings;
  • Assists with contracting, designing forms, developing databases, procedures and tracking systems as necessary related to assigned projects and programs;
  • Designs informational materials and implements public education programs for various County projects or programs;
  • Transcribes and types a variety of documents, prepares memos, letters and reports and composes such items, as needed;
  • Posts a wide assortment of information to records;
  • Manages day to day administrative functions within the department;
  • Investigates inquiries, policy issues or complaints and prepares reports for proper action;
  • Attends meetings as assigned;
  • Handles inquiries from the public by obtaining needed information or assistance; receives and monitors response to citizen’s requests for service;
  • Disseminates appropriate information to affected groups regarding all aspects of plans;
  • Manages and maintains the files and records systems;
  • Performs other duties as may be assigned.

Essential Knowledge, Skills and Abilities

Keen knowledge of the principles and techniques of public or business administration; considerable knowledge of County objectives, functions, procedures and organizations; Ability to plan organize and conduct administrative and analytical studies related to various issues, problems and operations; collects, compiles and analyzes qualitative and quantitative data; assists in designing, drafting, implementing and administering policies and programs; uses financial, statistical, graphic and database software to analyze problems, identify solutions and prepare recommendations, presentation materials, and reports to County management; ability to work under pressure in handling multiple tasks, multiple deadlines, and multiple directives, extensive knowledge of Microsoft Word, Powerpoint, and Excel, ability to record, compile and transcribe tapes or minutes; strong public relations skills to maintain effective working relationships with public officials, staff, and citizens; ability to prepare complex records and reports; ability to use a variety of office equipment; ability to keep and maintain minutes and records and to follow up on Board or administrative actions as needed. Must be able to assume responsibility for assigned complex functions or tasks and work confidentially in a high level support role; ability to utilize office software and email.

Training, Education and Experience

Any combination of education and experience equivalent to an associate degree with additional course work at the senior level supplemented by five or more years of relevant work experience. Bachelor’s degree preferred. Additional experience may substitute for the education requirement. Previous supervisory experience required as well as prior experience working with senior management level leaders in a confidential environment. Proficient Microsoft Office skills required and MOUS certification preferred.

Special Requirements and Related Obligations


Physical Demands

Must be able to occasionally lift 20 pounds, sit for long periods of time at a desk, and operate a computer and general office equipment.

Work Environment

Work is generally performed in an office environment.