Bursar #20122455
Bursar
Requisition Number: 20122455
Type of Employment: Full-Time Regular
Number of Months:
Months Employed:
Number of Hours per Day/Week: 40 hours per week
Daily Hours:
Summary Position
Reporting to the Associate Vice President for Finance and Administration, the Bursar is primarily responsible for the operations, administration, staffing and development of the Bursar's Office, which includes accurate and timely billing of all student charges and the accurate collection and posting of all student payments, and for the collection of outstanding Accounts Receivable for current and formerly registered students. The position directly supervises three Associate Bursar positions.
The Bursar serves as the senior customer service contact for students, parents, and third parties for all billing, payment and collections matters. The successful candidate must provide a high level of service and responsiveness, build and maintain effective working relationships with colleagues across a variety of divisions and departments to ensure student and institutional needs are balanced and should be a skilled communicator and problem solver who can resolve sensitive issues in ways that reflect the values of the University. The successful candidate should have strong knowledge of Title IV and other federal regulations.
Benefits of Working at Elon University
As an Elon University employee, you'll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon's personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.
Elon University's home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you'll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities. Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation's premier travel destinations.
Employees at Elon enjoy a generous and comprehensive benefits package that includes:
- 28 annual days off, including holidays and vacation.
- Immediate tuition remission for employees.
- Retirement plan with an 8 percent contribution from the university.
- Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic.
- Free use of campus fitness facilities.
Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.
Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins at three years of service. After four years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities.
Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon's principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one's identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.
Education Requirements
Undergraduate degree required. Master’s degree preferred, concentration in accounting/business preferred with at least 5 to 10 years of relevant experience including accounts receivable administration, and financial reconciliation.• Higher Education experience preferred.• Strong knowledge of federal, state and NCAA regulations around student loans and tuition billing.
Degree/Major: UG degree required, Masters degree preferred
Length of Experience: least 5 to 10 years of relevant experience including accounts receivable administration, and financial reconciliation
Supervisory Experience: Yes
Supervisory Experience Detail
This position has supervisor responsibilities.
Special Skills or Experience
• Experience with Microsoft Office products, strong Excel skills required.
• Knowledge of Ellucian Colleague and Informer software desired.
• Experience with TouchNet, Cashnet or other web based payment provider
• Ability to manage highly sensitive and confidential information.
• Strong interpersonal skills in the areas of conflict resolution and problem solving techniques.
• Strong analytical skills and the ability to assess and negotiate complex and sensitive situations.
• Exceptional critical thinking skills demonstrated by the ability to analyze information, evaluate results, and facilitate resolution.Ability to think creatively for resolutions to billing issues.
• Demonstrated commitment to diversity and success in working with diverse constituencies, both domestic and international, to support an inclusive campus environment.
• Strong and effective interpersonal skills; the ability to listen well and demonstrate sensitivity to and respect for the needs of students and families. Each situation is unique to the student and family.
• Ability to establish and maintain professional and productive working relationships at all levels across the University.
• Ability to prioritize responsibilities in a fast paced environment.
• Excellent organizational and planning skills.
Special Instructions to Applicants
This position a full time in person position.
Posting Date: 01/26/2023
Closing Date:
Open Until Filled: No
General Purpose of Position
This position is responsible for supervising all receivable and tuition related functions within the Bursar’s Office.
Essential Duties and Responsibilities
Supervisory responsibility for all cashering and accounts receivable operations. Coordinate and ensure proper billing for tuition and fees within the department and with the offices of Financial Planning, Registrar, Academic Advising, Residence Life, and the Cannon Centre. Bill for, collect payments, and arrange for financial aid reimbursements for all graduate programs. Coordinate registration day activities for all undergraduate and graduate programs. Update yearly official cost sheet, catalog pages, and website content. Communicate this information along with paperless billing requirements to all incoming freshmen and transfer students. Liaison to Application Technologies to maintain and implement new technology needs of the department, both long and short term in nature. Member of the campus Datatel users group that deals with technology initiatives. Maintain online billing and payment website. Work with credit card merchant provider on any account issues. Assure compliance with applicable federal regulations. Provide accounting reports on all receivables as needed for Comptroller and yearly external audit. Maintain adequate internal controls. Create and distribute yearly 1098T tax forms for all students.
Education and Experience
• Undergraduate degree required. Master’s degree preferred, concentration in accounting/business preferred with at least 5 to 10 years of relevant experience including accounts receivable administration, and financial reconciliation.• Higher Education experience preferred.• Strong knowledge of federal, state and NCAA regulations around student loans and tuition billing.
Does this position require driving for the university? Yes
Elon University is an equal employment opportunity employer committed to a diverse faculty, staff and student body and welcomes all applicants.
Elon University has built a national reputation as a premier student-centered arts and sciences university that values strong relationships between students and their faculty and staff mentors. Elon is ranked among the top-100 National Universities by U.S. News & World Report, with a No. 1 ranking for excellence in undergraduate teaching and No. 9 for innovation. Global engagement is central to Elon’s experience and the Institute of International Education has ranked the institution No. 1 in the nation for study abroad for 16 straight years.In addition, Elon is the only university in the nation ranked in the top-20 by U.S. News for excellence in all eight academic programs “Focused on Student Success.” Elon’s more than 7,000 students prepare to become the resilient, ambitious and ethical leaders the world needs, putting their knowledge into action on campus, in the community and around the globe.
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